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DISABLED ACCESS

Home _ Disabled access

Grand Poitiers Tourist Office bears the " Tourism and disability " label for four types of handicap. Our mission is to be able to welcome and advise people about accessibility in the various places and facilities of interest in a clear and reliable way: accommodation, restaurants etc located in the urban community of Grand Poitiers, in order to adapt to the different disabilities (motor disability, visual or hearing impairment, mental handicap). Do not hesitate to contact us for further information.

Tourism and Handicap Label Tourist Office of Grand Poitiers VisitPoitiers

The " Tourism and disability " label is a trademark registered at the INPI (national institute of industrial property). It was created in 2001 by the Ministr of Tourism. The " Tourism and disability " label fulfils the requirements of those with disabilities, assisting them in their choice of holiday and entertainment. The label provides an overview of the accomodation, restaurants, tourist sites and entertainment activities fulfiling the requirements of people with disability. A facility can be awarded the label for one or various disabilities, among the following: hearing impairment, motor disability, mental handicap, and visual impairment. It must be in accordance with a requirement specification and they must commit to respect it in a sustainable way. The labeled facilities are identified by the « Tourism & disability » logo, with pictograms representing the disabilities.

The Tourist Office of Grand Poitiers has been involved for several years in a process of accessibility of its premises and its services. It plays a role of communication on the various accessible sites and activities. It also has a role of sensitization of the partners for the setting in accessibility of their structures and their activities to the handicapped persons, any handicap confused (mental, auditory, visual, motor).
The renewal of the "Tourism and Handicap" mark with the 4 pictograms was awarded to the Tourist Office of Grand Poitiers November 26, 2021 for a period of 5 years. The staff is sensitized and trained in the "Tourism Handicap Stay Advisor Training".

Reception and assistance services of Grand Poitiers Tourist Office

 Visual Handicap Tourism and Handicap Tourist Office of Grand Poitiers VisitPoitiersVISUAL IMPAIRMENT

  • Strips on the front door
  • Elevator with audio message
  • Information about the monuments in braille in the Heritage room
  • Relief model of Notre-Dame la Grande church
  • Tactile walking surfaces before accessing the Heritage room + stair risers
  • Guide dogs are allowed
  • Visual cues on the chairs for the public

Hearing impaired Tourism and Handicap Tourist Office of Grand Poitiers VisitPoitiersHEARING IMPAIRMENT

  • A system of sound amplification is available for people with a hearing impairment
  • The personnel is happy to assist and and can provide information in writing
  • Adapted signage is available in our facilities
  • The personnel has disability awareness and has undergone training

Handicap Motor Tourism and Handicap Tourist Office of Grand Poitiers VisitPoitiersMOTOR DISABILITY

  • Automatic doors
  • Adapted counter
  • Elevator
  • The personnel has disability awareness and has undergone training

Mental Handicap Tourism and Handicap Tourist Office of Grand Poitiers VisitPoitiersMENTAL HANDICAP

  • The personnel has disability awareness and has undergone training
  • Clarity in the availability of our various brochures and posters by theme, using pictograms

In the heritage room of the Tourist OfficeA space has been set up so that visually impaired people can understand the architecture of the main buildings of Poitiers. One can find there :

  • A tactile model of the Church of Notre Dame adapted to the visually impaired, it allows a better understanding of the architecture of the Church but also the materials used for its construction
  • Braille plaques representing the major monuments of Poitiers (Notre-Dame-de-la-Madeleine)
    Dame / Cathedral of Saint Peter / Baptistery of Saint John / Palace of the Dukes of Aquitaine / City Hall / Church of Saint Hilaire) but also texts explaining their history.

For the mentally handicapped, touching the model also promotes proximity and understanding of the work and brings a playful dimension.

Mobility

If you come to Poitiers by car, there are about 100 disabled parking spaces in the city centre’s covered parking, for easier access to shops, services and cultural facilities:

  • 16 Parking Gare-Toumaï
  • 12 Parking Gare-Effia
  • 10 Parking Blossac-Rivaud
  • 6 Parking des Cordeliers
  • 14 Parking Hôtel de Ville
  • 6 Parking Notre-Dame Marché
  • 7 Parking Théâtre-Auditorium

These car parks are payable.

Parking spaces on the road are free for holders of the mobility inclusion card. Find here a map to locate the GIG / GIC disabled parking spaces in Poitiers (click on it to enlarge):
Map of parking spaces reserved for GIC/GIG Poitiers

If you travel by plane or train, you will find useful information about accessibility on the Poitiers-Biard airport and Poitiers SNCF train station websites.

Accommodation with disabled access in Grand Poitiers

Hotels and hotel-restaurants

Furnished tourist accommodation and guest rooms

Campsites, caravan parks & unusual accommodation

Toilets with disabled access in Poitiers

Many establishments open to the public in Poitiers, including

The Palace (place Alphonse Lepetit)

A wheelchair is available on request for visiting the Palace (located at the Palace reception).
Production of a video clip presenting the Tour Maubergeon, shown in the "Les belles heures du Palais" exhibition room. This video provides a context for the tower's construction, and introduces visitors to this space, which is not accessible to wheelchair users.
Read more

ERP equipped with magnetic loops

Hearing impaired Tourism and Handicap Tourist Office of Grand Poitiers VisitPoitiersThe chapel of the Augustinians, the Palace, the church of Sainte Radegondeand the baptistery of Saint John are equipped with magnetic loops to improve the quality of communication with the hearing impaired.

Grand Poitiers skating rink

The Grand Poitiers skating rink is the first in France to become fully accessible to people with reduced mobility!
Read more

Here is the list of accommodation and facilities bearing the " Tourism and disability " label, as well as
the list of accessible public facilities
in the Vienne department (86).
If you need further information about accessibility and disability in Poitiers,
please write to mission.handicap@grandpoitiers.fr or call +33 (0)549523535.
 

Activities around accessibility in Grand Poitiers (non-exhaustive list):

Les Accessifs Festival

The city of Poitiers has been organizing for 8 years Les Accessifs, a festival of solidarity which invites to free animations around the handicap. A festival for all people, with or without disabilities. The Accessifs festival is a lot of entertainment to share and as many beautiful meetings to open up to the difference.

Futuroscope Attraction: Eyes Wide Shut

The visit begins in single file, the hand on the shoulder of the previous visitor. For about fifteen minutes and in groups of about ten people, visitors are led by a blind guide and discover the reality of his daily life in absolute darkness. Throughout the tour, the visitors concentrate on the consistency of the ground, the ambient odors, the different intensities of sounds they perceive. The nose sniffs, the ears stand up, the hands stretch out... Surrounded by auditory solicitations,
tactile, olfactory, each one gradually takes his bearings and opens to a multitude of details that inform him about his environment.
The Futuroscope has been awarded the national Tourism & Handicap label for hearing, mental and motor disabilities and offers an accessibility guide to the park.

Adapted first flights

Thanks to Club Plaine Envol Paramoteur 86In addition to the above, people with disabilities can take to the skies thanks to first flights adapted to all forms of disability.
Access to this activity is possible for all thanks to a comfortable and secure two-seater "motorized paragliding" tricycle, accompanied by a professional pilot.
Practical information: flights from Chauvigny airfield - contact: Stéphane Clavurier at 0673141747

Useful phone numbers:

05 49 44 77 11 : Vitalis Handibus service for people with reduced mobility

05 49 01 49 69 : groupement pour l'Insertion des Personnes Handicapées (group for the integration of disabled people)
(Poitiers branch)

08 09 109 109 : Inclusive mobility platformsupported by the Vienne Coordination Support Unit (with, among others, the public transport escort service)

114 : French emergency number phone for the hearing impaired

Episode of the program Les Inclusifs dedicated to inclusion in tourism in Grand Poitiers and the Vienne department:

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Grand Poitiers Tourist Office

45, place Charles de Gaulle
86000 Poitiers

+33 (0)5 49 41 21 24

Opening Hours
Mondays from 2 to 6 p.m.
Tuesday to Saturday, 09:30 to 18:00

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Tourism and Handicap Label Tourist Office of Grand Poitiers VisitPoitiers
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  • Discover Grand Poitiers
    • Grand Poitiers
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    • Practical information
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    • History & Heritage
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  • Agenda
  • Discover Grand Poitiers
    • Grand Poitiers
    • Poitiers
    • Chasseneuil-du-Poitou
    • Chauvigny
    • Lusignan
    • Saint-Benoît
  • Tourist office
    • Practical information
    • Coming to Poitiers
    • Brochures and plans
    • Groups area
    • Our labels
  • Top & Must haves
    • The essentials
    • Grand Poitiers by bike
    • Tales and legends of Grand Poitiers
    • Breathtaking terraces
    • Where to dine late in Poitiers
    • Where to brunch in Poitiers
    • Restaurants: the top of the kids
    • Gourmet specialties
  • What to do
    • Activities and Leisure
      • Futuroscope
      • Outdoors
      • Indoor
      • Around the water
      • Insolites
    • Outings / Culture
      • Discotheques
      • Cinemas
      • Cultural venues
    • History & Heritage
      • Museums
      • Heritage and historical centres
      • Spiritualities & churches
    • Shopping
      • Commercial streets
      • The markets
      • Crafts
  • Agenda
DISCOVER GRAND POITIERS
  • GRAND POITIERS
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  • CHASSENEUIL-DU-POITOU
  • CHAUVIGNY
  • LUSIGNAN
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TOPS & MUST-HAVES
  • THE ESSENTIALS
  • TALES & LEGENDS OF GRAND POITIERS
  • BREATHTAKING TERRACES
  • WHERE TO DINE LATE IN POITIERS
  • RESTAURANTS: THE TOP OF THE KIDS
TO DO
  • LEISURE AND RECREATION
    • Futuroscope
    • Outdoors
    • Indoor
    • Around the water
    • Insolites
  • OUTINGS / CULTURE
    • Discotheques
    • Cinemas
    • Shows
  • HISTORY & HERITAGE
    • Museums
    • Heritage and historical centres
    • Spirituality & churches
  • SHOPPING
    • Art Galleries
    • Commercial streets
    • The markets
    • Crafts
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DISABLED ACCESS
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